Cookie Policy

BMR Education ("we", "us", "our") uses cookies and similar technologies to provide, protect, and improve our AI-powered educational services. This policy explains what cookies are, how we use them, and your choices regarding their use.

By using our website and services, you consent to the use of cookies in accordance with this policy. Our tracking technology complies with global regulations including the GDPR, UK PECR, California CPRA/CCPA, and India's DPDP Act 2023.

We use several categories of cookies to enhance your learning experience:

Essential Cookies: Necessary for the platform to function. They handle authentication, security, and core AI service usage tracking.

Performance & Analytics: Help us understand how visitors interact with our content, identifying technical issues and improving educational effectiveness.

Functionality Cookies: Enable enhanced features like remembering your language preferences, theme settings, and learning progress.

Marketing Cookies: Used to deliver relevant course recommendations and measure marketing campaign effectiveness.

Our AI features use cookies differently depending on your account status:
• Logged-in Users: Cookies enable adaptive recommendations informed by your learning activity and settings.
• Non-Logged-in Users: Cookies are used primarily for managing usage limits and system integrity, not for personalizing model outputs.

Anonymized interaction data helps us refine our AI algorithms and system performance.

We may use third-party services that place cookies on your device, including:
• Analytics: Google Analytics, Hotjar, Mixpanel.
• AI Providers: OpenAI, Anthropic (for model interaction management).
• Media: YouTube and Vimeo (for educational video embedding).

These providers have their own privacy policies which we encourage you to review.

You can control cookies through:
• Browser Settings: Block or delete cookies via your browser's privacy panel.
• Consent Management: Use our on-site banner to customize your preferences.
• GPC Signals: We honor "Global Privacy Control" signals for automated opt-out where applicable.

Note: Disabling certain cookies may affect the functionality of AI-powered features and personalization.

Session Cookies: Deleted automatically when you close your browser.
Persistent Cookies: Remain for varying periods:
• Authentication: Up to 30 days.
• Preferences: Up to 1 year.
• Analytics: Up to 2 years.

If you have questions about our cookie practices, please contact our support team:

Email: [email protected]
Response Time: Within 48 business hours for cookie-related inquiries.